The following are the questions asked for the exam of IT assistant level 6 on date 2079/05/12.
Topic: Banking, Management and General IT
Full Marks: 100
Section "A"
1.State different types of communication in a bank on problem solving and decision making process. (10)
2. Briefly describe the need and importance of management information system (MIS) in bank and Financial Institutions. (5+5=10)
3. Justify the role of "Group Dynamics and Team Work" in delivering a quality service of a bank you are working out when to work. Don't you think informal group dynamics may hinder the expected level of service of the bank? Discuss logically with suitable examples. (10)
4. What do you mean by Banking Technology? Briefly explain the role of Technology in competitive banking business. How can Nepal bank limited upgrade its technical efficiency compared to private sector banks? (2+8=10=20)
Section "B"
5. Write down the major areas covered by NRB IT guidelines 2012(NRB IT Policy 2067). (10)
6. What are the guiding principles for categorizing bank's ICT systems into critical and non critical systems? Prescribe the procedure to be followed during the troubleshooting and maintenance of banks critical ICT system. (4+6=10)
7. Explain decision support system with suitable example. How can decision support system help for rational decision making in banking sector. (5+5=10)
8. Increasing use of Information Technology (IT) in banks and development of technologically complex products require a systematic monitoring and management of technology risk in banks. Inadequate IT risk management functions may also result in huge financial losses. Nepal Rastra Bank (NRB) has also issued IT guidelines 2012 for the banks as a guiding document for managing IT functions and IT risk. (5+5+10=20)
In this contest,
i) Identify major IT risk in banks
ii) How are provisions of IT guidelines 2012 issued by NRB useful for banks in IT risk management
ii) Prepare a brief IT risk management Framework for a bank
For your information, we will soon post all the answers of the above question
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